Shipping Policy
We ship worldwide from Manila. Every order tracked, insured, and packed with care.
Domestic Shipping (Philippines)
Standard delivery: 3-7 business days. Rates calculated at checkout. Free shipping on orders over PHP [X,XXX].
International Shipping
50+ countries. 7-21 business days depending on destination and customs. Rates calculated at checkout.
Tracking
Every order ships with a tracking number via email. Track orders in your account dashboard.
Customs & Duties
International orders may incur customs duties, taxes, or import fees. These are determined by your country and are the buyer's responsibility. Not included in our shipping rates.
Pre-Order Shipping
Pre-orders ship within the estimated window on the product page. Entire order ships together when all items are ready. See Pre-Order FAQ for details.
Lost or Damaged Packages
All shipments are insured. Contact us within 14 days of expected delivery with your order number and photos. We'll sort it out.